Frequently Asked Questions
Will this tint affect my night visibility?
No. Our ceramic and nano films are designed to maintain clear visibility while reducing glare and heat. Lower VLT options are darker, so we recommend choosing the appropriate shade based on your driving preference and local regulations.
Is VTX Ceramic film legal in the UK?
Yes. Our films are suitable for UK vehicles, but front window tint laws must still be followed. We recommend checking current UK VLT regulations before installation.
Can I install this film myself?
Yes. The film can be installed by experienced DIY users, but for the best finish and long-term performance, professional installation is recommended.
How long does the installation take?
Installation time depends on the vehicle type and number of windows. Most standard vehicle installations are completed within 1 to 3 hours.
What is the difference between ceramic and dyed film?
Ceramic film offers superior heat rejection, UV protection, and clarity without affecting signal reception. Dyed film provides a darker appearance and glare reduction at a more affordable price point.
Professional Installation Services
How much does professional installation cost?
This varies dependant on the size of the job, access to the windows, the type of film being installed and location. If you would like a quote for our installation services please answer a few quick questions
What are the advantages of having my film professionally installed?
- Finish – We fit all our products in line with the Glass and Glazing Federation (GGF) Visual Quality for Adhesive Backed Polymeric Filmed Glass May 2016. This means you are guaranteed the best finish possible when your film is installed.
- Mess & Stress – Our fitters will arrive do the job and take away the rubbish allowing you to get on with your day.
- Warranty – When we install the film it’s not only the product which is warranted, we also warrant the installation for the same period of time so in the unlikely case that anything whatsoever goes wrong you can rest assured we will be back to fix it.
How quickly can I get a professional window film installation quote?
The fastest way is to give us a call on +44 7775 111115 and we can usually give you a quote immediately or you can answer a few quick questions for us and we aim to provide a quote within 24 hours.
Will you fit someone else’s film?
Yes, on a couple of conditions:
- The film provided must be of a suitable quality to be installed, we will ask you where you purchased the film and who the manufacturer is prior to agreeing to install it.
- There will be no warranty. Unfortunately we cannot warrant another companies product.
What area of the country do you cover?
We cover the whole of the UK for professional window film installations.
Can you install on an evening or at the weekend?
Yes, this is a service we offer. Just let us know if this is something you require and we can adjust your quote accordingly.
Returns & Refunds
Can I return products I have purchased?
You may return an item without reason at any time up until the 14th day after receiving the goods ordered. Returns will be subject to a restocking fee of 20% and must be returned within 28 days of purchase.
What is the returns process?
To return an item you MUST notify us by email unless stated otherwise at help@vortexfilm.co.uk. Goods MUST be returned to us un-used in all original packaging and with all documentation included with the goods.
Where do I return products to?
Products can be retuned to –
Tintfit Window Films (Returns Department)
26 Harvey Close
Crowther Industrial Estate
Washington
Tyne & Wear
NE38 0AB
How long will it take to be refunded?
Once the goods have been returned to us any amounts paid to us by PayPal or credit/debit card, will be re-credited to your account less our costs of sending you the goods and any re-stocking fees. Refunds will usually be processed within 2 working days of us receiving the return.